We're here to help.
Real people, American company, Indianapolis, Indiana. However you like to reach out, we've got you covered.
Before you call — quick fixes
- Picture buffering or freezing? Restart your streaming device and your internet router (unplug both for 30 seconds), then open CUE again. This solves most playback issues.
- Can't sign in? Use the "Forgot password" link on the sign-in page — you'll get a reset email within a couple of minutes.
- Watching on a phone or tablet? We recommend the CUE Web Player in your browser for the most reliable experience while our new mobile apps roll out.
Looking for general answers? Read the FAQ.